Question 1

What services does Healing Connections Counseling offer?

Accepted Answer

At Healing Connections Counseling, we offer therapy for adults, including individual services as well as relational therapy for partners and families. Our clinicians come from diverse backgrounds with specialties in anxiety, depression, trauma, grief, relationship challenges, addiction recovery, and more, using evidence-based approaches to help clients navigate life’s difficulties and build emotional resilience.

Question 2

Where is your office located?

Accepted Answer

Our office is located on NE 42nd Avenue in the Hollywood district of Portland, Oregon. All in-person sessions are held at this location: 2112 NE 42nd Ave, Portland, OR 97213.

Question 3

Do you offer virtual sessions?

Accepted Answer

Yes, we offer secure telehealth sessions for clients in Oregon so you can participate in therapy from the comfort of your home. You can indicate your preference for in-person, telehealth, or both when you contact us or schedule.

Question 4

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment by filling out the contact form on our website, calling our office at 503-966-2022, or emailing us at connect@hccpdx.com.

Question 5

What can I expect during my first therapy session?

Accepted Answer

In your first session, we’ll talk about your concerns, goals, and what you hope to get out of therapy. Your therapist will ask questions to understand your background and begin creating a personalized plan for treatment.

Question 6

How do I choose the right therapist for me?

Accepted Answer

Our administrative team can help match you with a therapist based on your needs, availability, and therapy goals. You can also review clinicians and their areas of expertise on our Our Team page to find someone whose approach aligns with you.

Question 7

What types of therapy methods are offered at Healing Connections Counseling?

Accepted Answer

We use a range of therapy approaches, including Cognitive Behavioral Therapy (CBT), EMDR, mindfulness-based therapy, and trauma-informed care. Each treatment plan is tailored to your unique needs.

Question 8

Do you provide services for specific populations such as LGBTQ+ individuals?

Accepted Answer

Yes, we are an inclusive practice and welcome clients from all backgrounds, including LGBTQ+ individuals. We provide affirming care in a safe and supportive environment.

Question 9

Do you offer therapy for couples, families, or groups?

Accepted Answer

We have clinicians trained to work with couples and families. At this time, we do not offer group therapy.

Question 10

How long does each therapy session last?

Accepted Answer

Therapy sessions typically last about 55 minutes, though this may vary slightly based on your treatment plan.

Question 11

What should I do if I experience a crisis or emergency between sessions?

Accepted Answer

Healing Connections Counseling is an outpatient practice and not an emergency or crisis resource. If you’re in crisis, please call 911, go to the nearest emergency room, or use crisis resources such as the National Suicide Prevention Lifeline at 988 or the Multnomah County Crisis Line at 503-988-4888.

Question 12

What are your fees for therapy sessions?

Accepted Answer

Our therapists accept Canopy EAP and out-of-pocket payments. Out-of-pocket rates vary based on therapist and session type, generally ranging from $130 to $185 per session.

Question 13

Do you accept insurance, and if so, which plans?

Accepted Answer

Yes, we accept insurance, though accepted plans differ by provider. Licensed therapists are in-network with PacificSource, MODA, and Kaiser. Associate therapists accept certain insurance plans through our clinic. We can also provide superbills for out-of-network reimbursement.

Question 14

Can you verify my insurance coverage?

Accepted Answer

Once we receive your completed intake paperwork, we can verify your insurance and let you know what your benefits may cover, including copays and deductibles.

Question 15

What is your cancellation policy?

Accepted Answer

We require at least 48 hours’ notice for cancellations. Late cancellations or missed appointments may result in a $100 cancellation or no-show fee, though exceptions can be discussed.

Question 16

How is my privacy protected during therapy sessions?

Accepted Answer

We follow strict confidentiality and HIPAA guidelines. What you discuss in therapy will not be shared without your consent, except in cases where there is a risk of harm.

Question 17

What platform do you use for telehealth sessions?

Accepted Answer

For virtual sessions, we use Simple Practice, a HIPAA-compliant platform that ensures your privacy and security. You’ll receive a secure link to join via email or through the client portal.

Question 18

Is parking available at your office?

Accepted Answer

Yes, we have on-site parking and nearby street parking available for clients attending in-person sessions.

Question 19

Do you provide referrals if I need a different type of specialist?

Accepted Answer

Yes, if we determine that you would benefit from a different type of specialist, we can provide referrals to trusted professionals, including psychiatrists or other healthcare providers.

Question 20

Can you help if I didn’t find the answer I was looking for?

Accepted Answer

If you don’t see the answer to your question here, please contact us directly and our administrative team will be happy to provide the information you need.

Empower • Transform • Thrive

Adult Individual & Relationship Counseling
In-person in Portland, OR + Virtual Sessions

Our Services

Individual Therapy

Relationship Counseling

How Therapy Starts

Now Offering In-Person and Virtual Appointments.

503-966-2022

connect@hccpdx.com