We offer therapy for adults, both individual services, as well as relational therapy for partners and families. Our clinicians come from diverse backgrounds, with unique clinical specialties and treatment methods— specializing in a wide variety of topics, including anxiety, depression, trauma, grief, relationship challenges, addiction recovery, and more. With evidence-based approaches they help clients navigate life’s difficulties and build emotional resilience.

Our main office is located on SE Division in Portland, most in-person appointments will be held here. We also have a secondary location on NE Flanders where a few of our new therapists will be seeing clients. This is indicated on clinicians biography pages under the Our Team section of the website.

Addresses:

Main
10011 SE Division St.
Ste #200
Portland, OR 97266

Secondary
2926 NE Flanders St.
Portland, OR 97232

Yes! We offer secure telehealth sessions for patients in Oregon, providing flexible access to therapy from the comfort of your home.

Please indicate your preference for in-person therapy, telehealth, or both on your secure contact form, or let an admin assistant know upon scheduling – we will do our best to match you with a clinician that can accommodate your preferred type of session.

We are also proud to announce that one of our clinicians, Kent Yoder is now offering walk-and-talk therapy. Get connected with Kent to find out more.

You can request an appointment by filling out the contact form on our website, calling our office at 503-966-2022, or by sending us an email at connect@hccpdx.com.

Your first session is an opportunity to discuss your concerns, goals, and what you hope to get out of therapy. Your therapist will ask questions to understand your background and create a personalized plan for treatment.

Our administrative team can help match you with a therapist based on your needs, availability, and therapy goals.

You can also read about our clinicians and their specialties, under the Our Team section of our website, to find someone whose approach aligns with you.

Our therapists use a range of approaches, including Cognitive Behavioral Therapy (CBT), EMDR, mindfulness-based therapy, and trauma-informed care. Each treatment plan is tailored to your unique needs.

Yes, we are an inclusive practice that welcomes individuals from all backgrounds, including LGBTQ+ clients. Our therapists provide affirming care in a safe and supportive environment.

We have various clinicians trained to work with couples, families, and other relational systems. Currently we do not offer group therapy.

Sessions typically last 55 minutes, though this may vary based on your specific needs and treatment plan.

*Healing Connections Counseling is an outpatient practice; we do not provide 24-hour access, and are not an emergency or crisis-specific resource.

If you are in crisis or experiencing an emergency, please call 911 or go to the nearest emergency room. You can also reach out to crisis resources such as the National Suicide Prevention Lifeline at 988 or the Multnomah County Crisis Line at 503-988-4888.

Find a comprehensive list of community resources here.

All therapists at Healing Connections Counseling accept Canopy EAP and out-of-pocket payments.

Our out-of-pocket rates vary based on therapist and session type. Our current rates range from $130-185 per session. Please contact us for more specific pricing information.

Yes, although accepted insurance differs based on the provider. All of our licensed therapists are in a network with PacificSource, MODA, and Kaiser. Our associate therapists accept payment from certain insurance carriers through our clinic. 

Select providers are in network with and accept the following carriers: Canopy EAP, PacificSource, MODA, Kaiser, Aetna, Regence BCBS, United, First Choice, Cigna, Providence.

*We can provide superbills for out-of-network reimbursement.

To determine which of our therapists are in-network with your insurance: see list of accepted carriers at the bottom of each clinicians biography on Our Team page.

*You may be responsible for a co-pay at the time of service. Please contact your insurer to determine your co-pay and whether you have a yearly deductible that must be met before you may use your benefits. You may also need to confirm if your insurance covers couples therapy.

Once we have your completed intake paperwork we can verify your insurance and let you know about your benefits.

*Our insurance benefit quotes are based on the information best available to us and cannot be guaranteed. Benefits may be subject to deductible. 

We require at least 48 hours’ notice for cancellations. Late cancellations or missed appointments may be subject to a fee.

Typically, cancellations less than 48 hours in advance of your scheduled appointment will incur a $100 cancellation fee.

If you are late to an appointment and we do not hear from you, your therapist will wait for 15 minutes. After that time, you will be subject to a $100 no-show fee.

If you have an in-office appointment and you are sick or not feeling well, please let your therapist or the clinic know as soon as possible so your appointment may be switched to telehealth.

EXCEPTION

If you cancel in less than 48 hours, you may be able to avoid the late fee by rescheduling and keeping another appointment for the same week.

*This option is not guaranteed and is subject to your therapist’s availability. We charge late cancel/no show fees because this time is exclusively set aside for you. We cannot bill insurance for late cancels/no shows. We understand that unforeseen emergencies do arise. In these circumstances, you may contact Healing Connections Counseling to discuss charges.

We adhere to strict confidentiality and HIPAA guidelines. Your information is secure, and nothing discussed in therapy will be shared without your consent, except in cases where there is a risk of harm.

For privacy measures outside of session: We invite all our patients to connect through our secure, HIPAA compliant, messaging system called Spruce. This can be used for all text/call communication with your clinician and our administrative team. 

For telehealth sessions, we use Simple Practice, a HIPAA-compliant platform, to ensure your privacy and security during virtual sessions.

You will receive a link to join before your session through e-mail. This link is also accessible through the client portal.

Yes, we have on-site and nearby street parking available.

Yes, if we determine that you would benefit from a different type of specialist or service, we can provide referrals to trusted professionals. This may include psychiatrists for medication management, specialized therapists for specific concerns, or other healthcare providers. Our goal is to ensure you receive the most appropriate care for your needs.